Support For A11 HERO EX
  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Smell comes from Power Brush or Tube

  1.  

    Check the power brush

    Remove any foreign objects or clogging debris from the brush chamber, dirt channel and the brush connector.

     

  2. Check the brush roller

    1. Remove any hair or debris wrapped around the brush roller.

    2. The brush roller can be washed. It should be sun-dried completely before reinstalling, otherwise it’s likely to smell musty.

     

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