Support For IFLOOR
  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Bad smell

  1. Bad smell comes from DWT

    Please clean up the DWT.

  2. Bad smell comes from Brush roll

    Please clean up the brushroll.

  3. Bad smell comes from Motor

    You might need a replacement part. Please contact us for further help.

  4. Tips:

    1. For optimal performance and prevent odor , always clean and dry DWT, floater, filters, pre

    filter, brush roll, brush roll cover after each use.

    2. Store appropriately indoors in a dry place. Do not expose machine to sunlight or freezing

    temperature. Recommended temperature range: 39.2°F(4 ℃) ~ 104°F( 40 ℃).

  • Has this service helped you?
Can't Find What You're Looking For?
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 5% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.

Where is my serial number?

Choose your model

Please choose product
FLOOR ONE S5 PRO
FLOOR ONE S5
FLOOR ONE S5 COMBO
FLOOR ONE S3
IFLOOR 3
IFLOOR
PURE ONE S12
PURE ONE S12 PRO EX
PURE ONE S12 V
PURE ONE S11
PURE ONE S11 TANGO
PURE ONE S11 SPARTAN
PURE ONE X
PURE ONE X TANGO
A11 MASTER
A11 HERO EX
A11 HERO
A10 TANGO
A10 HERO
A10 HERO LITE
MODA ONE
iCARPET
CARPET ONE