PURE ONE S11 | Tineco Official Site

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Back to Support for PURE ONE S11

Topics
Issue
Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

APP clean records not match

Step1: Please check if your WiFi connection is stable.
Step2: Enter the APP, select the device, and tap on the tab that is not displaying records correctly. Tap reset to default values.
Step3: If the above do not work, enter the app and swipe left on the device. Delete the device and go through the process of reinstalling the device again.

APP clean rec

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